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Q: I am using a projector with my notebook computer and I can't get the projector to show my computer image. What's wrong?
A: You need to activate your notebook's external monitor port. Usually you press one of the top-row function keys. If necessary, consult your notebook's manual. For more information, please refer to the Laptop Computer Video Port Activation Chart.
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Q: I am using a projector and the projected image doesn't look very good. What's wrong?
A: Your computer may be set to a different resolution than your projector 's resolution. It is always best if the resolution selected in your display settings matches your projector. Check under Control Panel / Display / Settings. If you're not sure what resolution your projector is, just switch your display settings and see if the image improves. Although most projectors will project an image when the computer is set to a different resolution, the quality of the image usually degrades.
Additionally, it is best if your computer display's horizontal scan (refresh) rate is set to a particular value rather than "optimal". For instance, we have found that with 800 x 600, the best settings are 60, 72 or 75.
If text is still not clear or pixels are "dancing", try adjusting sync or phase. Most projectors have a reset. You can always start over.
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Q: What are ANSI lumens?
A: A standardized measurement of the brightness of a projector.
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Q: What does a document camera do? (available on select Toshiba models)
A: A document camera allows you to project two or three dimensional objects, such as correspondence, industrial parts or legal evidence.
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Q: What is a remote mouse?
A: A wireless, handheld, remote device that allows you to control your computer mouse.
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Q: What does a zoom lens do?
A: It allows you to change your image size (make larger or smaller) without having to move the projector.
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Q: Will I be able to use my projector overseas?
A: Not always. The projector must be capable of meeting the country's voltage requirements (verify before purchase).
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Q: If a projector has video capabilities, what can it do?
A: It allows you to project video from a VCR, DVD player, laserdisc or video camera.
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Q: What does the warranty cover?
A: Generally parts and labor, excluding the lamp. Some even include loaner units during warranty work. Please see our warranties page for more information.
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Q: What does it mean if a projector has a 2,000 hour lamp life?
A: 2,000 hours is the expected life of the lamp. For most projectors, the lamp will be half as bright as its original lumen rating when this expected lamp life is reached. The projector's lamp life could be more or less than advertised, depending on how the unit is used.
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